Jump to content


LiveZilla PRO becomes LiveZilla ONE

licensing livezilla pro unlimited operators

2 replies to this topic

#1 motormadness

    Advanced Member

  • Members
  • PipPipPip
  • 36 posts

Posted 02 August 2017 - 12:43 PM

Hi.
I bought a LiveZilla PRO (Unlimited Operators) license.
I enter license data and all is fine (https://ibb.co/hzv1Ek), but, after login, it becomes again a LiveZilla ONE license (https://ibb.co/njdMEk).
In the screenshot I removed license detail, my customer number is 385426.
Why?
Thanks and regards

#2 Patrick Keil

    Administrator

  • Administrators
  • 3303 posts
  • LocationSingen, Germany

Posted 02 August 2017 - 12:50 PM

Hi,

Please check the log, blue icon, top menu panel.

Hit the "send" button to email us all error information.

Thanks.

#3 motormadness

    Advanced Member

  • Members
  • PipPipPip
  • 36 posts

Posted 02 August 2017 - 01:51 PM

Hi Patrick.
Thanks, issue seems solved by your support colleague Maximilian, who inserted the license as Administrator and now all seems working!
Maximilian is analysing the problem, I will report results.
Thanks and regards
Maria Elena





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users