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Available shortcuts in v7

shortcuts

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#1 wek

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Posted 25 July 2017 - 01:34 PM

Hi there

I remember I was able to press "R" to reply within the old windows client for v6. I think that's not possible anymore? Is there a list of available shortcuts for the current windows app?

Thank you and keep up the good work!

Sandro

#2 Patrick Keil

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Posted 25 July 2017 - 02:01 PM

Hi Sando,

There's no such list be we will add the missing 'R' shortcut right away.

#3 wek

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Posted 22 August 2017 - 02:32 PM

Hi Patrick

After updating to 7.0.7.1 the shortcut is working but adds an "r" to the the body/content of the ticket :-)

#4 Patrick Keil

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Posted 23 August 2017 - 01:20 PM

Thanks for bringing this to our attention.

We will fix that right away.

#5 wek

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Posted 19 September 2017 - 01:42 PM

Hi Patrick

We updated livezilla right now to 7.0.7.2 but I think this bug is still there? If pressing "r" for reply, the "r" gets inserted into the body.

Thanks,
Sandro

#6 Patrick Keil

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Posted 19 September 2017 - 02:01 PM

Hi Sandro,

Thanks for the info, I can't reproduce it on my machine but I will reopen the ticket for our devs to check.

#7 wek

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Posted 19 September 2017 - 02:18 PM

Hi Patrick

I know now why you probably can't reproduce it. It happens only if you have "Show question" ("Frage anzeigen") enabled.

#8 Patrick Keil

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Posted 20 September 2017 - 01:23 PM

Perfect, thanks for the clarification. I was able to reproduce the problem and we will provide the fix with the next update.





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