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New users created not being online

7.4.0 online new users

3 replies to this topic

#1 aleoliva

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Posted 13 June 2017 - 07:41 AM

Hi there,

We´re experiencing a problem when creating new users on version 7.4.0.

They can login but never be online.

IMG1 - Not last online

Posted Image

IMG2 - User online
Posted Image
Thank you

#2 Patrick Keil

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Posted 13 June 2017 - 07:58 AM

Hi,

Did you troubleshoot as suggested?

This is not a known issue.

#3 aleoliva

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Posted 13 June 2017 - 10:48 AM

Hello,

Still not resolved, I put the two images to be visible that the user is connected but does not show how connected. This is happening with new user is registered in the chat.

Thank you


#4 aleoliva

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Posted 14 June 2017 - 06:30 AM

Hello,

The problem has been solved, I have made the update to version 7.0.4.1

Thank you





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