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Popup error simply says 'error'


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#1 jharding

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Posted 31 May 2017 - 08:58 AM

Hi. I recently installed Livezilla on a client's website. They use the Windows client. I've just received an email from them saying that they are getting a popup error every so often, usually with 5 or 6 at a time. They're not doing anything on Livezilla at the time and it seems to happen randomly. Below is an image of the error:

Posted Image

Could someone please advise how this can be fixed? Or how to start debugging this?

Thanks.

#2 Patrick Keil

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Posted 01 June 2017 - 06:38 AM

Hi,

Thanks for bringing this to our attention. This is not a known issue.

Can you provide an LiveZilla administrator login for this installation via PM. We would need to analyze the server responses in order to come with a solution.

Thanks.





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