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Cant't create new account


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#1 joao.lm

    Newbie

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Posted 17 May 2017 - 05:04 PM

Hi, a technician who works with me is trying to create a new account but can not, I tried it too and I could not...
Follows the screenshot...

Is this right?


Our domain...
Posted Image


Gmail...

Posted Image

#2 Patrick Keil

    Administrator

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Posted 18 May 2017 - 10:39 AM

Hi,

I'm sorry about that. We have some strict rules to protect against spam.

- We do not all allow subdomains which also affects .com.br domains.
- We don't allow public email services like gmail

Please use something else or get in touch with our support by email.





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