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MacOS App keeps logging users out when Mac hibernates


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#1 ludesign

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Posted 26 April 2017 - 07:59 AM

Hi,

Under MacOS Sierra, Live!Zilla works great, but when you are working like me on a MacBook Pro that you carry around all the time it becomes really annoying.
Every time you close the MacBook lid I have to remember to open up the app again, confirm that there is a network problem and then to log back in.

Is there a way I can tweak the app so that when it fails to connect to a network it simply tries again and logs in automatically?
I'm offline for many many hours, and only if I remember, do I check whether the app has dropped the connection again. This has been going on for weeks now and I still miss entire days which means all the websites don't offer a chat functionality anymore.

Thanks

#2 Patrick Keil

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Posted 26 April 2017 - 12:09 PM

Hi,

Thanks for bringing this to our attention.

We will add an "auto-reconnect" feature in the next APPs update 1.2.0.

#3 ludesign

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Posted 26 April 2017 - 12:11 PM

Thank you Patrick :)
I'll power through until then. Fingers crossed the update will come soon.

#4 Patrick Keil

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Posted 27 April 2017 - 07:02 AM

Hey,

we did some tests this morning but we are unable to get into the situation you describe.

Even if we close the MacBook for a whole night, once the Wifi goes up LiveZilla reconnects.

Can you provide step by step instructions?

Thanks.

#5 ludesign

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Posted 27 April 2017 - 07:30 AM

Hi,

Here is a photo of the issue
https://ibb.co/cgyZrQ

It happens to me every single day at least once. I never switch off my mac - I just close my lid.
If I only switch off wifi for a minute, no error pops up and it reconnects.

#6 ludesign

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Posted 01 June 2017 - 03:19 PM

Hi,
is there an update to this yet?





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