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Signature links/rating system for eMail tickets.


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#1 Danny

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Posted 24 February 2017 - 04:01 PM

It would be great if we could include a star rating system at the bottom of our eMails or even have one sent to the customer when a ticket is closed. The rating system for the chats would be perfect if it could be sent out after closing a ticket?

We used to have links at the bottom of our eMails to a satisfaction survey but the LiveZilla system will not allow this so either a rating system or the ability to have links in the signatures would be great, either way I don't mind which :-) Maybe the signature boy could include a RTE rather than just standard text?





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