Jump to content

Signature links/rating system for eMail tickets.

  • You cannot reply to this topic
No replies to this topic

#1 Danny

    Advanced Member

  • Members
  • PipPipPip
  • 96 posts
  • LocationRochdale, UK

Posted 24 February 2017 - 04:01 PM

It would be great if we could include a star rating system at the bottom of our eMails or even have one sent to the customer when a ticket is closed. The rating system for the chats would be perfect if it could be sent out after closing a ticket?

We used to have links at the bottom of our eMails to a satisfaction survey but the LiveZilla system will not allow this so either a rating system or the ability to have links in the signatures would be great, either way I don't mind which :-) Maybe the signature boy could include a RTE rather than just standard text?

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users