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livezilla_server_7.0.2.2 installed but can't connect to database


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#1 cutabovehost

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Posted 27 January 2017 - 02:46 PM

Hello,

I used the FTP to upload the files to the server, then I went through the install fine.
After it was done though I get an error about not being able to connect to the database.
I checked the error logs and it does, in fact, say that it can't connect to the database user with that password.
The odd thing about that though is that I checked the database and the installer was able to make the required tables.
I would think that if the connection information would have been wrong that it would have been impossible for it to create the tables.

What could be the issue?

#2 Patrick Keil

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Posted 30 January 2017 - 11:35 AM

Hi,

What error message do you get exactly?

Cheers.





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